The rising need for stringent control of temperature-sensitive goods, along with growing concerns about their wastage, has led to an unprecedented demand for high-quality, durable cold storage solutions. USA Container, Freezer & Refrigeration stands as a beacon of innovation and quality in the industry with its reliable, rugged cold storage containers designed for international shipping of perishable goods.

It takes a unique blend of extensive experience, knowledge, and hyperfocus on customer experience to stand out, and nobody knows this better than USA Container, Freezer & Refrigeration. To make a lasting impression, the company goes beyond offering the right solution to a problem and proactively engages with clients to identify cold storage opportunities, solve their challenges, and prepare them for the next phase of business growth.

“We focus on what is going to happen next. It’s our job to anticipate customer needs and provide solutions for them,” says Tom Novajasky, president and CEO at USA Container, Freezer & Refrigeration.

Through a thorough understanding of each client’s unique objectives, the team offers tailored solutions for storage issues. With a comprehensive range of units, perfect for harsh environments or storage on land, it ensures there is a solution for every customer, whether restaurants, breweries, florists, meat distributors, or fruit and vegetable producers.

Its 40-feet and 20-feet refurbished and insulated freezers are complete with corrugated or stainless steel interiors and T-bar aluminum flooring. These containers come with lockable double swing doors at the rear, allowing forklift access, and can maintain temperatures ranging from +60 degrees to -20 degrees Fahrenheit to accommodate a wide variety of perishable goods. Customization options for flooring, doors, and lighting are also available.

Apart from an unrelenting commitment to providing robust solutions, USA Container, Freezer & Refrigeration is recognized for its outstanding customer service that other companies wish to match. Delivering an easy, hassle-free experience and enabling customers to get the most out of their purchase or rental are top priorities for the company.

“For us, customer service is not a department; it’s the entire company,” says Novajasky. “Our approach is to be proactive and focus on customer success. We pick up the phone whenever it’s ringing, whether it’s 2 AM or 1 PM on a Sunday.”

No matter the need or problem, the team is always ready to step up and address it. Many companies often reach out to USA Container, Freezer & Refrigeration to seek assistance in tackling common cold storage unit issues like damaged freezer doors caused by forklifts or pallet jacks. If not addressed, the immediate consequence of damaged doors is spoiled products, but it can also affect worker and consumer safety and, ultimately, business relationships and bottom lines. By offering prompt repair and alternative door solutions, USA Container, Freezer & Refrigeration helps them avert these major obstacles and continue operations without disruption.

The company also recognizes the importance of ongoing preventive maintenance for equipment breakdowns. By working closely with clients, it develops customized maintenance programs to ensure routine upkeep so the equipment operates at optimum capacity. Freezer and refrigeration experts on staff are adept at discovering signs of wear and tear and work diligently to prevent costly emergencies.

Backed by a strong team that consistently delivers on its promises, USA Container, Freezer & Refrigeration upholds accountability and respectful relationships. Offering proven cold storage solutions with the client’s best interests in mind, it continues to solidify its position in the industry.