SBS Expedited Services Ltd is a leading transportation company offering reliable and cost-effective shipping solutions for LTL and FTL truckloads across the U.S. and Canada. The company has the capability of addressing diverse client requirements, including heating, cooling, cross-border shipping, and custom-tailored delivery options.

“When SBS Expedited started its journey, we were acting as a middleman. But we realized the need to break the business model to address diverse client requirements and become a trusted name in the industry. In the next few years, we made a significant investment to increase the number of trucks and serve clients directly,” says Sukh Sidhu, president, SBS Expedited Services Ltd.

Today, SBS Expedited Services Ltd owns nearly 100 trucks and utilizes cutting-edge technology to serve customers efficiently. The company establishes and nurtures a close relationship with clients to meet all their requirements. Its team of experts is available for clients 24/7. It ensures clients are always up to date throughout the delivery process. This is crucial to deal with any change in demands on the go and build customer relationships based on trust and transparency.

“We never need to say ‘no’ to clients as we are self-sufficient. SBS Expedited has the trucks, the technology, and the team to deal with any last-minute change and offer flexible services,” says Katrina Formicka, vice president of business development, SBS Expedited Services Ltd.

Unlike many trucking companies that increased their rates to the customer during the pandemic, SBS Expedited Services Ltd has honored their existing contract rates understanding the impact of the changes in the industry. They remained committed to the contract, found ways to adjust their own costing, and fulfilled their obligation within the set budget of the customer.

SBS Expedited Services Ltd believes that the success of any transportation company depends on the quality of the drivers. This is why the company has created a team of hiring professionals who are well-acquainted with this field. The team hires drivers (with an experience of a minimum of two to three years) and trains them for a few weeks to ensure they are prepared to deal with any complexity on the road. SBS Expedited Services Ltd also employs cutting-edge technology to make sure drivers are always safe on the road and maintain constant communication with them. More importantly, all the deliveries within Ontario are done by the city trucks; the company never asks the highway teams to do so, enabling them to spend time with friends and families.

“We ensure that each employee and customer feel like they are a part of the SBS family. This includes fostering a culture of inclusivity and respect and being responsive to their needs,” says Sidhu.

SBS Expedited Services Ltd emphasizes innovation and customer service. It never deviates from its commitment to providing optimized transportation solutions while ensuring open communication and easy accessibility. In the coming years, the company's focus will be on increasing the number of trucks to serve more clients, expanding our brokerage department with SBS Logistics Inc. allowing further growth along with finalizing expansion to our warehouse offering our current and new customers additional services.