In today’s fast-paced and interconnected world, reliable transportation services are integral to the success and steady growth of businesses. A family-owned logistics services provider, Quality Wheels Inc. serves as their trusted partner, empowering clients with an unparalleled transportation solutions suite needed to stay ahead of the marketcurve. Its ethos centered on the principle of ‘always do good’ is a guiding principle that helps foster a personal and supportive environment to drive growth.

“We’re problem-solvers in the logistics space, committed to pushing the boundaries to help our clients solve their shipping challenges with professional, safe, and reliable logistics services— all tailored to their needs,” says Boris Agababian, CEO and founder of Quality Wheels Inc.

Established in 2012, Quality Wheels Inc. is a household name in the logistics space that offers a full spectrum of asset-based freight transportation, 3PL, and warehousing solutions. Its expertise includes everything from national, local, and over-theroad transportation of dry and open-deck freight and refrigerated freight haul in full truckload to warehousing, trans-loading, cross-docking, and re-stacking services. Quality Wheels Inc.’s excellence stems from its ability to combine robust technology with an unconventional approach and distinctive leadership perspectives that allow for unleashing the power of superior transportation and logistics.

Agababian uses his years of management experience across different industries and leadership ability to bring fresh and outside-the-trucking industry perspectives to the logistics domain.

This enables Quality Wheels Inc. to break all conventional norms and foster continuous innovations and excellence. A testament to this is its purpose-built solutions suite that enhances reliability, capacity management, and visibility.

The firm leverages cutting-edge technologies and advanced equipment to mitigate all concerns pertaining to delayed deliveries and cargo safety. A well-maintained fleet equipped with modern sensors ensures road safety—a value that defines Quality Wheels Inc.’s business principle. It also uses telematics, geofencing, real-time notifications, API integrations, and EDI systems to offer better visibility into shipment progress, enabling clients to livetrack their consignments.

Committed to client success, Quality Wheels Inc. drives cost-effectiveness and reduces the strain on capacity by providing statistics and feedback on the shipments that can be consolidated. Based on shipping schedule, shippers can consolidate LTL deliveries into a FTL instead of ordering two to three separate ones.

It goes the extra mile to place its own staff in clients’ facilities on demand to coach and work directly with their shipping staff, resulting in breakthrough savings and reduced inefficiencies. The company also establishes drop trailer pools, allowing clients to load and unload at their convenience. This minimizes idle time for drivers and optimizes efficiency for both parties.

A cadre of meticulously selected drivers complements Quality Wheels Inc.’s service excellence. The company employs a stringent driver vetting and training process that allows for minimizing breakdowns and guaranteeing reliable, on-time delivery. It takes care of drivers on an individual basis, which helps improve communication between its fleet and clients through timely updates and ETAs. This individualized approach fosters a sense of satisfaction, resulting in long-term tenure in the company. Their loyalty is reflected in their referral of Quality Wheels Inc. to other drivers. Quality Wheels Inc. adopts a data-driven approach to client engagement. The process begins with analyzing consignment-related data, offering insights, and proposing adjustments based on a client’s willingness to adapt for optimal trucking experience. Going beyond the traditional client or account management process, the team conducts periodic comprehensive data reviews to address past issues and provide actionable suggestions for mutual improvement.

This distinctive approach enables the company to accommodate all and any needs of its clients. A recent case involves the delivery of an unconventional solution to a client facing extreme delays at the port—getting their containers out of the rail yard and on to trucks for transport. They were incurring substantial expenses due to delayed freight when importing goods to the U.S. ports. Replacing traditional containers with rail box cars, Quality Wheels Inc. provided them with feasible solution that increase capacity and reduce cost as a rail box car could fit 4.5 truckloads in one box car. Its team established a warehouse at the rail’s destination to enable streamlined local distribution through trucking, guaranteeing significant savings to the client. This success is attributed to its strategic relationships with warehouses and carriers.

As Quality Wheels Inc. continues to expand, it remains dedicated to supporting clients and their projects with utmost proficiency, dedication, and professionalism.