Delivery expectations have changed significantly with the rise in e-commerce. Speed and efficiency are keys to winning customers in today’s logistics space.

Manufacturers and shippers need cost-effective carrier services that facilitate collaboration, visibility, and total control to expedite delivery and ensure customer satisfaction. An all-inclusive logistics solution becomes the need of the hour.

And that is precisely what HEMO Logistics offers.

The privately-held, asset-based carrier provides full-service logistics and transportation services to manufacturers and shippers across Ontario, Quebec, and the Midwest of the U.S.

“We leverage state-of-the-art technology and equipment to provide a comprehensive suite of services, including full truckload, expedited delivery, and shipment monitoring while ensuring 24/7 dispatch and customer assistance,” says Rikiye Turner, president of Hemo Logistics.

Its transportation services are differentiated by their comprehensive coverage across challenging geographical areas. A safe and reliable fleet comprising of over 65 tractors and nearly 200 trailers all geared with the latest truck and trailer technology ensures goods are safely and quickly delivered to the destination.

“Combining the best-of-breed technology with efficient and timely services allows us to work with some of the best fortune 100 companies. Our full-service transportation services and 3PL operations are leveraged by various automotive, forestry products and post and parcel organizations” says Donald Morrison, head of business development at HEMO Logistics.

Dedicated services help clients adjust their transit time with long haul deliveries that require relaying loads within just-in-time schedules.

Another key differentiator of HEMO Logistics is its versatility in handling shipments. It adapts effortlessly to a client’s shipping requirements, peak season, or ad-hoc shipments. When approached with extra shipment loads, it provides sufficient drivers and staff for additional shifts.

“A pay-per-hour model enables HEMO Logistics to overcome the shortage of drivers, which remains a major pain point for our competitors in the trucking industry,” says Mehmet Cevirme, operation manager at Hemo Logistics.

Experienced truckers are leaving the industry as most trucking companies subscribe to the pay-per-mile approach, which does not compensate drivers appropriately for their effort and time investment. This approach often leads to unsafe driving as drivers skip breaks, drive too long to make the miles, resulting in speeding and unsafe driving practices. A safety-conscious organization, HEMO Logistics resolves this problem by paying a fair and equitable hourly rate that motivates drivers to continue working for the company. Besides, modern equipment with low maintenance costs and high safety records minimizes breakdowns and makes HEMO Logistics the carrier of choice for potential drivers. In addition, flexibility with scheduling and vacation times, drivers pick their own shifts and areas they want to drive which allow the company to attract and retain a good driver pool. This way, it reduces the tremendous turnover rate in the trucking industry.

HEMO Logistics ensures the best customer support with around-the-clock assistance. It allows customers to track and trace shipments online and gives automatic email updates and in-transit notifications to increase transparency.

Its effective onboarding adds to the customer satisfaction aspect. HEMO Logistics creates a complete account detail for clients, including everything from shipping locations to hours of operation. It also contains details regarding the live load and drop trailer situations. These details are used to build a shipping model containing the shipping hours, unloading hours, and everything related to the shipment. This curated information is then sent to all employees at HEMO Logistics, including customer service, dispatch, billing, and accounting departments. Detailed information is shared with the top management and ground workers alike, so everyone in the business understands their customers well. It allows them to better cater to their requirements.

Behind every successful business is an expert team that knows how to bring out productivity. HEMO Logistics is no different. Having the best professionals enables it to build credibility and respectability and create a new standard in the transportation industry. This makes HEMO Logistics one of Canada’s most trusted transportation and logistics carriers.