The transport and delivery of prized possessions like luxury vehicles often require specialized care and attention to detail. Timely delivery is a must, and clients need to be updated at all times to alleviate their worries and anxiety. This is where companies like Diamond Seven come to the limelight.

A licensed and bonded nationwide auto transportation company with the U.S. Department of Transportation and the Federal Motor Carrier Safety Administration, Diamond Seven specializes in handling the transportation of high-end automobiles. Treating every vehicle as a luxury automotive, it gains client trust with its white-glove services for transportation of all kinds of cars, whether sports, exotic, luxury, antique, hypercar, or supercar.

“We deliver people’s dreams, and our motto is to underpromise and overdeliver. I try to instill the same motto in my dispatch team and drivers. When you underpromise and over-deliver, you look like a hero,” says Marcel Suciu, CEO and operations manager at Diamond Seven.

Transparency and efficient communication are central to its operations. Clients are provided with real-time updates on the whereabouts of their vehicles through a GPS tracking link. Emphasizing the importance of punctuality, Diamond Seven ensures each vehicle reaches its destination as scheduled. In case of delays, clients are notified in advance and made aware of the solutions being worked on to reduce further delays. Deliveries are optimized by scheduling multiple pickups on the route to delivery.

Shipping vehicles in specialized and highly customized enclosed car carrier trailers, Diamond Seven takes pride in its highly reliable transportation services. Customers are provided with a link to track the live location, and pictures of the vehicle loaded onto the trailer are shared with them at the time of pickup. It goes the extra mile by covering the vehicles being transported for protection even when not required. Through this approach, it guarantees customers the utmost care for their vehicles, whether a Nissan GTR, a Pagani Huayra, a Porsche 918 Spyder, or a Toyota Prius. All of Diamond Seven’s clients enjoy the same level of meticulous care.

“We don’t want to be the big guys. We want to be the small guys that take pride in taking time to provide that extra care for our customers. Our customers don’t necessarily request that we cover their vehicles during transport. We do that because we want to,” says Suciu.

Diamond Seven also handles deliveries to rally events and racetracks that involve complex pickup schedules and delivery times. In one instance, it faced the daunting task of coordinating the transportation of numerous sports cars from multiple locations across the U.S. to a rally event in Southern California.

Leveraging his expertise in logistical planning, the one-in-a-million dispatcher created and coordinated the entire team of trucks and drivers and a month-long scheduling project that ensured the pickup and transportation of the clients’ vehicles without any delays. Diamond Seven also deployed multiple trucks and trailers to transport vehicles from various locations across the country. The strategic planning led to all vehicles arriving on time for the event in pristine condition. After the rally was completed, it also coordinated the multiple location deliveries back to their origin destinations.

Each project begins with an interaction to understand the customer’s needs. All important facts about vehicles, including the year of manufacture, model, measurements, customizations, and specific handling instructions, are collected before pickup. It also educates clients on the requirements for transporting their vehicles, such as the ideal amount of gas in the cars.

A second-generation logistics professional, Suciu continues to lead Diamond Seven to new milestones by providing the most specialized, efficient transport services that give clients peace of mind.