Volume Transportation

From Fleet to Family

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Tyler Watts, COO, Volume TransportationTyler Watts, COO
Volume Transportation, a truckload specialist with over three decades of experience, is built on the principles of customer-centricity and impeccable service. Distinct from its competitors, the company prides itself on strong customer relationships, innovative technology solutions, an incredibly capable team, and highly competitive pricing.

With its expansive, eco-friendly fleet of modern tractors and late-model trailers, Volume builds tailored solutions grounded in genuine partnerships, delivering faster, more efficient, and cost-effective transport solutions.

An unwavering dedication to exceptional service is embodied by every member of its dedicated team, who genuinely cares about the success of every customer. Regardless of the size or stature of the client, a Fortune 100 company or a small business, each member mirrors Volume’s slogan, “Service Is Our Business.”

“Just because it’s five o’clock in the afternoon doesn’t necessarily mean our team’s going home,” says Tyler Watts, COO of Volume Transportation. “Our team only goes home when the customer is taken care of.”

Beyond the transportation of goods, the team invests time in truly understanding a customer’s business, offering supply chain and logistical solutions that are tailored to each customer’s unique needs.

Supporting this work is the company’s belief in the importance of developing open and honest relationships. By going the extra mile and prioritizing integrity and candor in every transaction, Volume has developed a strong and resilient customer base that is capable of weathering any market condition.

Just as importantly, Volume is dedicated to getting the most out of new technologies. All its trucks are fitted with cameras, electronic logging devices, and state-of-the-art communication tools, facilitating better efficiency, shipment monitoring, and safety. Advanced tools like these help optimize routes and manage fuel consumption while allowing the company to adeptly navigate supply chain changes. To enhance transparency and customer trust, Volume has also implemented a user-friendly portal, enabling clients to easily track their shipments and stay updated.

  • Just because it’s five o’clock in the afternoon doesn’t necessarily mean our team’s going home. Our team only goes home when the customer is taken care of

Its most important asset, however, is its people. Every team member, just like their customers, is considered a part of the Volume family, and this sense of belonging helps the company attract and maintain leading talent.

Altogether, these strong relationships with employees and customers, along with their state-of-the-art technology, allow the company to craft better solutions to each customer’s unique needs.

For years, one notable client was committed to a specific mode of transportation, never questioning its efficiency or potential risks. Upon engaging with Volume, they built trust with the team and quickly opened up to new ways of doing business, despite how heavily they had invested in the previous model. Offering a fresh perspective, the Volume team was the catalyst for change, inspiring the client to challenge the status quo and reinvest in a new way of managing their supply chain. Volume’s innovative approach streamlined operations and fortified the supply chain network against once-hidden vulnerabilities.

This story exemplifies Volume Transportation’s ability to develop solutions that are crafted with a deep understanding of customer needs and a genuine concern for their success.

As supply chains continue to evolve, Volume’s holistic approach, combining people and technology, has positioned it at the forefront of the industry. There’s no doubt their expertise will continue to set new standards for innovation, customer service, and growth, for decades to come.

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Company
Volume Transportation

Management
Tyler Watts, COO

Description
Volume Transportation is committed to providing customers with an impeccable service, innovative solutions, and value-added pricing, while safely and courteously coexisting with the motoring public. It values the benefits of teamwork by emphasizing the rewards of hard work, recognition for superior results, and return on investment for everyone involved in the organization’s success.