Many Torontonians still have fond memories of Rafael Witczak, a cheerful and energetic courier who used to dash through the streets of the Greater Toronto Area to deliver their documents and packages on time.

Having lived the life of a courier for many years, Rafael understood that deliveries of critical importance demanded precise timing. He consistently went above and beyond to ensure his clients received their deliveries quickly and safely. This dedication fueled his growth from a courier to a truck driver and eventually to an up-and-coming entrepreneur who leveraged his extensive experience to establish in 2008, a small, critical freight transporting business, Sprinter Emergency Transport Inc.

Rafael's passion for on-time and reliable deliveries is deeply ingrained in Sprinter Emergency Transport's DNA. Each member of the team shares the same commitment and works to get clients' deliveries from source to destination on time with ease. From Canada to the U.S. and beyond, Sprinter Emergency Transport provides clients with well-integrated, time-specific, and expedited delivery services. Whether it's a small package or a large shipment requiring multiple cargo planes, Sprinter's extensive fleet and trusted team handle it all.

It is ideally positioned to meet clients' varying lastminute delivery needs. It has all the tools and resources, from operating facilities to multiple-city warehousing, allowing it to deliver on its commitment. Clients can take advantage of its infrastructure and all-inclusive, cost-effective, and timely services to get deliveries anywhere, any time. Working in the critical freight delivery space for over two decades, it serves the military, mining, aerospace, pharmaceutical, automotive, financial, packaging, sports, entertainment and marketing industries and values urgency in all environments.

“We're the ambulance of all industries, trying to get a product to their customers as quickly as possible,” says Rafael Witczak, president. “The right combination of global connections, understanding of time-sensitive logistics, and best-in-class services drives our excellence in the industry.”

The Boundless Scope of Sprinter Excellence

Sprinter Emergency Transport’s ability to provide superior, customized solutions for customers' unique requirements, from pickup to delivery, has helped it become a trusted name in the emergency expedited transportation space. Whether it's ground expedite, hand carry, air freight, or air charter services, customers can choose the service that best fits their needs, schedules, and budgets.

Sprinter's dedicated ground expedited service delivers goods anywhere in Canada and the U.S. The owner-operated fleet of highly experienced and trained drivers is focused on complete customer satisfaction. It assigns one fleet to each client, facilitating quick and safe transport while ensuring seamless cross-border freight. CTPAT, PIP, FAST, and CSA certifications allow for expedited customs clearance at the national borders.

Sprinter Emergency Transport's service excellence is complemented by its vehicle fleet with the best in-cabin office printer-scanner equipment, that help successfully perform any expedited transportation. It eliminates the wait time to complete paperwork. Documents are always shared electronically, and drivers can easily download them using the in-cabin office equipment. A constant communication channel with the operations center allows the smooth and effective transfer of documents and updates. GPS and other monitoring systems track client shipments and provide real-time status through a custom mobile app, text or email.

Beyond Borders and Oceans

“We're not just a national player. Our emergency expedited services go beyond the borders, delivering clients' packages anywhere, globally,” says Rafael.

Air freight and air charter services are provided for clients who face time constraints. No matter the size, Sprinter will transport the shipments from different clients in a single flight by synchronizing them to maximize the use of available space in the aircraft. When it comes to air charter services, it takes ownership of shipments from the beginning of their journey to their destination. Sprinter coordinates with the ground expedite team to pick up shipments and deliver them to the aircraft. Once they reach the destination airport, the team ensures the package is delivered to the location within the guaranteed delivery time.

Sprinter Emergency Transport also offers hand-carry services, where a member of its team takes shipments to their destination. The worldwide, white-glove deliveries are supported by complete customs documentation and executed to the client’s total satisfaction.

With such a comprehensive line of services, Sprinter Emergency Transport has gained a sterling reputation in the industry and a track record of successfully delivering shipments for numerous clients.

A recent success story involves a mining company that approached Sprinter when a drill bit broke, halting all operations. The loss amounted to approximately $30,000 every hour. The team at Sprinter arranged an air freight delivery of a new drill bit in less than seven hours, allowing the client to resume work the next day.

In another instance, a prominent hockey team desperately needed assistance after the airline they were flying failed to load its equipment. Sprinter’s team acted on a moment’s notice, delivering the equipment in time to prevent a tournament disqualification.

Driving the Excellence

Sprinter Emergency Transport attributes its success to a passionate team of logistic coordinators, owner-operators, and drivers who strive to expedite last-minute delivery services for their clients. They meticulously analyze each client's transportation requirements, identify gaps, and work on the best strategy. Every member of the team is trained to overcome challenges they may encounter and ensure that packages are delivered on time.

“We’re not just generalists when it comes to emergency expedite services; we’re specialists who focus solely on last-minute, time-critical shipments,” says Rafael. “The reputation of our people is what brings more people to us.”

The team has decades of experience in expediting transportation and extensive knowledge of maps and logistics. In addition to their core team, Sprinter also employs a network of competent carriers to complement their service. They rely on these partners to deliver services in areas with limited reach, with the same level of quality and professionalism. These efforts tie back to Rafael's dedication to delivering shipments as quickly and safely as possible, which is at the heart of the company's operation. With their 24/7 customer service and first-ring pickup policy, the team comes up with the best solutions for clients within seconds.

Sprinter Emergency Transport is committed to expanding its services to cater to even more clients and become the goto partner for all their emergency transportation needs.