The logistics industry has undergone significant transformation due to technological advances, regulatory changes, environmental conditions, and economic shifts. Rising with these tides to deliver seamless solutions for goods transportation is Prince Logistics Services.

Driven by a team of expert professionals, including 475 drivers with over three decades of experience, Prince Logistics Services is raising the bar of logistics management as a collective partner to businesses. The agency offers a wide variety of carrier equipment like reefers, flatbeds, dry boxes, step decks, and short sea shipping, facilitating one-stop-shop solutions for logistics chains. Leveraging the sheer size of its fleet and experienced team, it is committed to providing quality transportation services to organizations across Canada and the U.S.

“We specialize in transporting frozen, dry, and fresh food. We partner with manufacturers and growers, providing end-to-end solutions and services for their goods transport,” states Richard Daigneault, business development manager at Prince Logistics Services.

Some of the key challenges faced by clients in the transportation industry are low turnover of inventory, warehousing issues, and increasing markup due to high fuel pricing. Prince Logistics Services has successfully maneuvered these issues by doubling its fleet size, rolling out affordable equipment, and delivering goods on time.

“We have maintained 24/7 support systems for clients with an after-hours team working in the office for booking, verification, and customer follow-ups. Constantly updating our clients about the status of their product is crucial for us, helping us build great relationships with them,” says Chris Marshall, operations manager at Prince Logistics Services.

The firm vets and sources top-notch services to clients through state-of-the-art technology-equipped vehicles, ensuring the products are delivered flawlessly at their destination. These carriers have optimal temperature control systems for perishables goods. The systems can be remotely adjusted according to the management team’s product requirements.

A core factor driving Prince Logistics Services’ success is the close integration of team and technology. The vehicles are equipped with a GPS tracker and are under continuous surveillance by the team. They monitor the temperature, positions, and load to generate daily reports and update clients through EDI capacities. Regularly connecting with clients helps resolve standard transportation issues to deliver highly coherent and on-time performance.

This firm conviction to support customers throughout the journey is primarily due to Prince Logistics Services’ culture, where employees at every level are uniformly trained to collectively contribute to seamless work execution. The hard work and practices initiated by the leadership help build trust and reliability among team members. The values fostered by the organization, whether financial or moral, have trickled down into a positive work environment.

“Every member has the same mindset, where we go the extra mile to meet client requirements. Whether working in the office or needed on the deck for forklift operation, every employee is highly motivated and committed to meeting customer needs,” states Patrick Bernier, operations manager at Prince Logistics Services.

These robust capabilities came to the fore when Prince Logistics Services catered to a client running out of space at their warehouse. It addressed this issue by providing trailers to store the merchandise without shutting down production and partnered to help with the company's logistics operations.

Embarking on many similar success stories, the agency has garnered great feedback without losing any incoming customers. Prince Logistics Services’ longest customer has been a partner for over 20 years and refers new customers regularly.

Consistently delivering best-in-class transportation services through a broad base of carriers and expert professionals, Prince Logistics Services has cemented its cornerstone as the most reliable partner for business logistics needs.