It’s easy to get swept up in the race for automation and overlook the people at the center of every warehouse operation.

KURANDO, a Tokyo-based company founded in 2019, was born out of this firsthand observation.

Before founding the company, its president, Kazuhiro Okazawa, had spent years visiting logistics sites across Japan, working closely with warehouse teams as part of his previous ventures. One pattern kept repeating—while companies had systems in place to manage inventory, almost none had tools to manage the people doing the actual work.

“We challenged industry norms around service delivery and leveraged the latest technologies to create a platform that is both cost-effective and easy to use,” says Okazawa.

Since then, KURANDO has grown quickly, winning praise across the industry and gaining traction at over 100 logistics centers within its first year.

At the heart of the company’s offering is a suite of seamlessly integrated tools—Logimeter, Logiscope, and Logiboard—that help warehouse managers see exactly how labor resources are being used, spot inefficiencies, and make smarter decisions day by day.

Each module plays a specific role. Logimeter provides managers with real-time visibility into what’s happening on the floor, who’s doing what, for how long, and where resources are being allocated. Logiscope takes a broader view, offering monthly reports that highlight bottlenecks and recurring inefficiencies. Logiboard looks ahead, helping leaders plan their workforce needs and predict future demands more accurately.

When used together, the three tools provide managers with comprehensive coverage of their operations—from the granular to the strategic.

More importantly, these aren’t clunky, complex systems that require weeks of training. The user interface is clean and intuitive, allowing even non-technical teams to get up and running quickly. New clients can try the full platform at no upfront cost during a free trial period, making it easier for businesses, especially those with tight budgets, to test and adopt the system.

What clients often appreciate most is how KURANDO makes their daily jobs easier. Warehouse managers, many of whom had long relied on manual record-keeping or gut feeling, now have hard data at their fingertips. They can compare performance across different sites, eliminate unnecessary steps in workflows, and reduce overstaffing without sacrificing flexibility.

KURANDO doesn’t stop at raw data. While the platform visualizes task durations, labor distribution, and operational patterns, it leaves room for teams to interpret and act on those insights in ways that make sense for their specific challenges. The company actively supports this process by hosting user community sessions and publishing case studies, giving clients an opportunity to learn from one another and share best practices. These sessions have become a key part of KURANDO’s approach, turning the platform into not just a tool but a growing knowledge network.

One story that illustrates KURANDO’s impact involves a logistics center that had long kept extra labor on standby each day, simply because they couldn’t predict the actual workload. This practice was costly but seen as necessary until they adopted KURANDO. With accurate, real-time data on workload patterns and labor needs, the site was able to eliminate unnecessary staffing, enhance scheduling, and reduce costs, all without compromising performance.

This kind of practical, measurable improvement has driven strong loyalty among users. KURANDO enjoys a 95 percent customer retention rate, a figure that reflects both satisfaction and trust. It also helps explain why the platform is increasingly being rolled out across multiple locations within the same company, as executives see its potential to unify operations and elevate performance system-wide.

KURANDO’s approach has not gone unnoticed. The company recently received the Excellence Award in the Business Category at Japan’s “SUPER-DX Contest,” hosted by the Ministry of Economy, Trade and Industry. It’s a fitting recognition for a business that has shown how digital transformation can be both practical and people-centered.