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It offers a comprehensive suite of services designed to cater to the multifaceted needs of commercial trucks and transport fleets. From routine maintenance and emergency repairs to DOT inspections and diagnostic and refueling services, the company is a one-stop shop for all mobile fleet management and roadside repair needs.
Understanding the challenges clients face in the dynamic fleet management landscape, it tailors its solutions to address them effectively. One of the most pressing concerns is vehicle downtime. Every moment a truck or trailer is out of service, it translates to lost revenue and potentially missed deadlines. Fast Fleet’s 24/7 mobile repair service and roadside assistance are designed to minimize downtime.
Real-time tracking and communication help dispatch the nearest technician promptly to provide quick and efficient repairs, ensuring vehicles are back on the road as quickly as possible. In addition, the company maintains records for clients, notifying them ahead of time to schedule DOT inspections and stay compliant with the ever-changing regulations.
Fast Fleet stands out in the market as a disruptive force through a combination of innovative service delivery, an unwavering commitment to customer satisfaction, and a forward-thinking approach to technology.
“We prioritize transparency in all client interactions. In case of a roadside breakdown, our dispatchers will provide an accurate ETA, not an exaggerated ETA that will keep fleet operators waiting,” says Mike Medwed, partner at Fast Fleet.
Managing operational costs is another sore point for operators, especially during inflationary times. Fast Fleet's honest pricing model and focus on preventive maintenance help them plan their finances better, avoiding unexpected repairs. It provides detailed cost breakdowns and works with clients to find cost-effective solutions.
Customized maintenance programs are also provided, keeping in mind the different requirements of each fleet. Be it dedicated technicians or on-call service requests; each service is tailored to meet client demands.
Accepting most national tire accounts, it stocks a wide variety of tires to service customers at all hours of the day. Standing behind its work with guarantees, the company ensures every repair and maintenance job is done right the first time.
Reliability and high-quality service are more than a value proposition; it's a pledge to customers that every service will meet the highest standards of excellence.
The rapid expansion from a few trucks to a fleet of 18 service trucks across multiple states showcases Fast Fleet’s scalability and the trust it has earned from clients. Every vehicle is equipped with the latest diagnostic tools and equipment to quickly identify issues and provide accurate repairs, minimizing guesswork and reducing the time vehicles spend out of commission.
Fast Fleet’s vision for the future includes refining service quality and expanding its national reach. By consistently delivering solutions that enhance fleet efficiency, minimize downtime, and offer unmatched value, it has solidified its position as a leader in the fleet management market.
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Company
Fast Fleet
Management
Mike Medwed, Partner
Description
Fast Fleet provides the best-in-class roadside and maintenance services to commercial trucks and transport fleets, helping them get back on the road as quickly and safely as possible. Whether the truck or trailer is on the highway or parked in a lot, its technicians are well-equipped to quickly get the vehicle up and running.