How connectivity, electromobility, and automation are converging to sculpt the way freight is moved
Certainty is the backbone of transportation. Today, businesses and consumers need certainty that goods and services will be delivered with speed and accuracy; certainty that the process will be safe and efficient; and certainty that this increased pressure will not come at a cost to the environment.
A proliferation of new technology in today’s market, led by advances in connectivity, electromobility, and automation, has helped our industry respond to this heightened demand, though the modes of delivery for nearly $1 trillion of manufactured and retail goods remain the same. As expectations rise for when and how goods are delivered, industry leaders are sharpening focus on a total enterprise view of the supply chain and developing new, innovative processes to stay competitive in the marketplace.
Change begins with Connectivity
Effective and instantaneous communication between shippers, carriers, brokers and other stakeholders in the supply chain has been a major point of emphasis within the freight industry for many years. Today, connectivity helps optimize delivery processes and minimize downtime, but the broader impact lies with vehicles’ ability to receive and transmit telematics data in real time.
To help keep deliveries on schedule, for example, Volvo Trucks has programmed hundreds of thousands of vehicles to communicate to a centralized customer support team that can analyze critical vehicle faults and pre-determine all required repairs in real-time. The team quickly provides the carrier with information about whether immediate attention is required, arranges a repair through the closest dealer location. Uptime bays in the Volvo Trucks dealer network will typically have the vehicle back on the road in a matter of hours, rather than days.
Connectivity is also helping logistics companies see their equipment as more than standalone assets. Even software updates are becoming more accessible, as drivers now have the ability to accept re-programming anywhere with a cellular signal.