DKSH Cold Chain Solutions Set the Benchmark in Malaysia

As the demand for advanced healthcare cold chain facilities continues to rise in Malaysia, DKSH has been supporting drug manufacturers and healthcare companies with our comprehensive cold chain solutions including vaccine storage and distribution.

DKSH offers total cold chain solutions in Malaysia. Our cold chain services and facilities are Total Quality Management certified and aligned with world-class standards for security and safety practices in cold chain solutions. Our facilities and systems are also regularly audited and certified by major pharmaceutical companies operating in the market.

Challenge

As medical needs become more complex and patient treatments get more advanced, our customers require highlyreliable cold chain facilities and safe cold chain solutions for their patient care and healthcare services.

As new global and regional drug producers look to Malaysia for expansion, they are faced with limited reachor are unfamiliar with local distribution channels in the market. They also have limited knowledge of the local healthcare regulations and legal procedures.

Those who are considering setting up a cold chain facility also need to budget for the cost of investment to establish and maintain the facility.

Approach

DKSH has established a strong reputation as a leading market expansion services partner for healthcare-related manufacturers and service providers, offering:

• Freezer room storage facility (-15 to -25 degrees Celsius)

• Cold room storage facility (2 to 8 degrees Celsius)

• Standalone freezers as contingency storage

• Redressing facility in a cold room

• Unloading bay situated within cold room facility to prevent excursion of temperature

• For temperature-sensitive medicines, we provide specialized temperature control packaging solution storage to maintain temperature integrity during transportation of up to 72 hours

We use real-time temperature monitoring, digital control,and data devices, all under a centralized monitoring station for instant tracking, monitoring, and reporting.

"As new global and regional drug producers seek to expand to Malaysia, they are faced with limited reach or are unfamiliar with local distribution channels in the market. This is where DKSH’ expertise as market expansion services provider comes into play, where we support them with our in-depth market insights and capillary distribution network."

Result

Our cold chain solutions and facilities have successfully managed the precise and safe delivery of temperature-sensitive medicinesacross the market. We have been able to ensure that our clients’drugs and customers’ medical supplies are kept secured and temperature levels maintained during the distribution process.

With our unparalleled logistics and distribution reach in the market, we have served a long list of customers from both the private and public sectors located in large cities and smaller towns throughout Malaysia.

“DKSH has proven that we are a highly reliable cold chain solutions provider with facilities that can ensure sensitive medicine and vaccines can reach out to all Malaysians whether they are in the large cities and remote villages.”Gary Chee, Vice President, Healthcare, DKSH Malaysia.