Boa Logistics is an all-inclusive logistics company specializing in refrigerated goods’ transportation and storage. It is known for its exceptional proficiency in handling less-than-truckload (LTL) refrigerated freight. The company’s distinctive value proposition is rooted in their expertise and unwavering dedication to providing top-notch services in this niche market.

What sets it apart is not only its industry knowledge and niche capabilities, but also the boutique experience it offers to clients. The team understands that personalized attention and support are crucial to effectively meeting their client’s needs. Many consumer packaged goods (CPG) clients often find themselves caught between working with smaller freight brokers who lack the necessary visibility or relying on very large companies that offer limited personal interaction.

“We bridge this gap by offering a tailored experience that combines the best of both worlds. We understand the specific challenges faced by CPG clients and offer them a tailored solution that blends expertise, personal attention, and the ability to navigate the complexities of the industry,” says Matthew Mugar, co-founder and CEO of Boa Logistics. “Our clients, including startups and mid-cycle businesses, trust us to handle their logistics needs to distribute their products through major retailers like Costco, Trader Joe’s, Target, and Kroger.”

The company’s strength lies in its ability to deliver effective planning and execution that brings numerous benefits to clients. The primary focus is on cost savings. Boa Logistics keeps identifying opportunities for route optimization and shipment consolidation to help clients reduce expenses on transportation while maximizing efficiency.

Boa Logistics also goes above and beyond by offering guaranteed deliveries for LTL shipments.

This is a significant advantage as guaranteed service is typically associated with truckload services. Implementing day-specific services lets clients have more control over their shipments, knowing they will arrive on a set date every week, which ultimately helps them achieve a high on-time delivery (OTD) percentage.

The company’s control over a hub on the West Coast plays a crucial role in their ability to provide exceptional service. This allows Boa Logistics to consolidate shipments from multiple clients heading to the same distribution centers. Clients benefit from shared transportation expenses by consolidating shipments, resulting in lower costs and faster shipment transit times for expedited delivery.

The combination of Boa Logistics’s TMS and 5G technology further elevates visibility and communication within its LTL program. “Our clients greatly benefit from our 24/7 monitoring capabilities, which provide round-the-clock visibility into their logistics processes, enabling them to optimize their operations and enhance overall efficiency. And with real-time communication capabilities supported by cutting-edge 5G technology, we foster seamless collaboration for improved decision-making,” says Walter Lopes, co-founder and president of Boa Logistics.

Equally commendable is Boa Logistics’s expansive cold storage facility in Commerce, CA, covering an impressive area of 111,000 square feet. This facility offers an added benefit to the company, enabling seamless handling of frozen and fresh products. In addition to catering to the demands of LTL consolidation, Boa Logistics can provide short-term storage solutions to its clients. This flexibility allows them to collaborate with clients on special projects, such as holiday promotions, where there may be a pressing need to rapidly scale production capacity within a limited timeframe. The cold storage facility undoubtedly positions Boa Logistics as a reliable partner capable of accommodating clients’ varying requirements and supporting their unique business objectives.

Boa Logistics has also been instrumental in tackling concerns surrounding claims. Prior to partnering with Boa Logistics, many clients have encountered claims-related challenges, including instances where claims were not paid. Boa Logistics addresses these concerns through two fundamental strategies. Firstly, the company implements rigorous 24/7 monitoring of trailers, consistently checking temperature readings every two hours. This proactive approach allows the identification and timely resolution of any deviations or potential issues. Secondly, in the event of a claim, Boa Logistics boasts a remarkable claims pay ratio. Their dedicated team collaborates closely with insurance companies and carriers, ensuring efficient and effective claim handling and resolution. This unwavering commitment showcases Boa Logistics’ ability to manage risks and provide exceptional support whenever needed.

By having direct control and full oversight of every aspect, from warehousing operations to freight handling, without relying on third-party intermediaries, Boa Logistics has established a seamless and synergistic workflow. This approach has not only contributed to their impressive client retention rate but has also solidified their reputation as a trusted and effective solution provider in the niche domain.