ABBA Freight Systems is making significant strides in the industry by transitioning from a traditional trucking company to embracing a holistic, service-oriented scope. This approach integrates not only trucking but key services such as scheduling, breakdown management, logistics coordination and rigging, enabling more interconnected decisions that are faster and more effective than before. As a result, clients benefit from enhanced efficiency and reliability, leading to improved operational success and a better bottom line.
At the core of ABBA’s strategy is its commitment to conducting thorough research to understand the specifics of each customer’s cargo. This involves not just gathering information but proactively verifying and understanding the cargo’s details. Such comprehensive insight into its clients’ products enables the company to anticipate needs and provide services that are seamless and require minimal client intervention. Not just that, ABBA ensures that clients’ cargo’s value is accurately assessed and fully insured, guaranteeing the physical and financial security of the shipment.

A standout feature of ABBA’s service ethos is its reluctance to decline client requests. Its team operates with the philosophy that their role transcends financial transactions; they are there to provide support and value to the client. This round-the-clock accessibility approach means being available to address any concerns or inquiries, regardless of whether the service is billable.

Clients have the liberty to reach out to the company at any time, a practice that the leadership themselves experience with regular calls during weekends and late hours. These interactions often involve clients seeking guidance based on the company’s extensive experience or requesting assistance with urgent logistical needs.

“Our business is built on delivering what we promise. When we tell a client that something can be done, we put our name on it and focus intently on delivering. We’re concentrating on that old-school approach where we shake hands, give our word and take it upon ourselves to ensure that we’re performing and taking the ball for our customer and getting the job done,” says Matt Vaccher, account manager and heavy haul specialist.

This dedication to service is reflected in the diverse logistics solutions ABBA offers, designed to handle everything from small, single pallet vans to massive hauls requiring 16 and 19-axle trucks and trailers. These trucks are equipped with specialized gear like steerable multi-axle removable goosenecks (RGN) for transporting loads up to 200,000 pounds. While it specializes in heavy haul transportation, ABBA doesn’t overlook smaller shipments, routinely managing flatbed, step deck and van trailer services.

Handling delicate cargo such as computer numerical control (CNC) machines and milling equipment showcases ABBA’s thorough care. It uses tailored assets like double-drop and flatbed trailers and ensures higher insurance coverage for these sensitive items. Only the most reliable drivers, vetted against strict standards and rated highly, are employed to maintain the utmost reliability and cargo security.

The workforce of ABBA consists of no ordinary group of individuals—they are seasoned veterans of heavy freight logistics, ranging from operators with nearly 40 years of experience to the least experienced member, who brings 14 years to the table. This reflects the company’s promise to excellence and longevity in the field. By immersing themselves in each division or industry, the team prioritizes in-depth understanding and expertise, aiming to provide unparalleled service to their clients.

This high level of proficiency was put to the test about 18 months ago when an opportunity emerged with a leading aerospace company owned by a famous billionaire. They required assistance with a complex project to dismantle and remove a power plant from a highly secure facility on a tight schedule. Despite the daunting nature of the task, which had led several firms to decline the project due to the stringent timelines and budget constraints, ABBA’s leadership team recognized the challenge as within their wheelhouse.

Confident in its capabilities, ABBA conducted extensive on-site inspections and worked closely with its team to develop a thorough plan. Its proactive approach and reliance on a trusted network of local contacts enabled ABBA to manage the project efficiently. ABBA not only embraced the challenge but excelled, completing the project under budget and ahead of schedule, surpassing the expectations of the client and reinforcing the company as a capable and reliable logistics partner.

ABBA ensures that once a client delegates a task to them, there is no need for daily follow-ups; updates are provided proactively. The implicit guarantee is clear—when responsibility is handed over to them, ABBA will manage it impeccably, assuring peace of mind and the certainty that all will be well taken care of.