5th Dimension Logistix is a second-generation, family-owned business that caters to the varied requirements of clients by blending responsiveness, flexibility and accountability. By providing multiple services under one roof or beyond, the company has earned a reputation for solving the most complex challenges where its competitors have failed.

As a purpose-built custom logistics provider, 5th Dimension Logistix’s services include warehousing, final mile pickup/ delivery and dedicated fleet/labor allocation. It integrates trucks and drivers directly into clients’ operations to eliminate reliance on fragmented third-party transport. A close alignment between storage and delivery strengthens clients’ ability to respond to unpredictable demands and evolving regulations.

For example, during the pandemic, it secured an emergency CISA exemption and quickly adapted its warehousing and delivery operations to meet e-commerce fulfillment demands. While others went remote, its teams remained operational, ensuring uninterrupted service when clients needed dependable, real-world logistics during a time when many businesses and services were shut down. These decisive actions, powered by the commitment of its team, reinforce 5th Dimension Logistix’s value as a true partner in situational adversity.

“Our focus isn’t just on delivering freight, it’s delivering solutions,” says Chris Bartley, COO.

The dedication to helping its team perform at their best empowers them to rise to the occasion during high-pressure situations. Its frontline staff, including drivers and dispatchers, along with the management team, take full responsibility for their roles during critical moments, offering customers accountability and flexibility. This deep-rooted culture of taking ownership of the process ensures responsive, real-time action.

Beyond core logistics, the company has steadily expanded its offerings to include scheduled routing, point-to-point terminal distribution and white-glove services. Today, it operates across over 3,000 zip codes throughout New York, New Jersey, Western Connecticut and Eastern Pennsylvania, continuously scaling to meet evolving customer needs.

Regardless of the time and circumstance, 5th Dimension Logistix is ready to provide customers with reliable services. In one instance, a client needed to ship a crate after office hours due to an original carrier’s failure. With FedEx counters closed after the cutoff, they found themselves in a complex situation. Within minutes, 5th Dimension Logistix was contacted and arranged for a TSA-certified driver to deliver the shipment directly to JFK airport for a Delta Air Lines flight to Los Angeles.

Even when the airline rejected the shipment, citing time constraints, 5th Dimension Logistix refused to accept defeat. It arranged for the truck driver to ensure on-time delivery when the facility reopened at 4 am for a 6 am flight departure. The driver convinced the airline cargo handler to accept the late shipment and volunteered to reorganize the freight, saving the client significant delays and costs. This incident showcases its unmatched flexibility, resourcefulness and commitment to delivering under high-pressure, time-sensitive conditions.

Its people-first philosophy is strengthened by a strong embrace of technology. Advanced solutions like a SaaS-based transportation management system enable flexible, seamless EDI or API integration and proactive shipment notifications, even for customers who lack automation capabilities.

During each delivery, drivers use mobile apps to take a roadside photo of the shipment. These images include GPS coordinates, creating a digital fingerprint confirming the truck’s delivery location. This system is especially valuable when no one is available to sign for the shipment, providing clients with photographic proof of delivery. The technology also helps access remote systems after office hours to manage dispatches and orders, ensuring better tracking, transparency and faster operational response.

5th Dimension Logistix continues to redefine the logistics industry by bringing uncompromised flexibility and customer-centric results to every engagement, whether solving an immediate crisis or managing long-term logistical partnerships.