NOVEMBER 2023LOGISTICSTRANSPORTATIONREVIEW9 to new fronts and market differentials, delivering complete and modern solutions to customers such as our Drop Box (RetirAqui) at our branch in Sumaré (São Paulo state), where, through a QRCode, the customer can pick up their products whenever they want, in a simple and agile way, without depending on any interactions, 24 hours a day, seven days a week.It is also important to highlight our strategically positioned logistics hubs to efficiently pick up materials, avoiding loss of time and unnecessary trips for our technicians to execute field services.We are a company that always seeks to innovate and bring new proposals and solutions to our customers. The sustainability topics are in our DNA, through a robust corporate ESG agenda. In our logistics, we have already started to design, and piloting initiatives related to more sustainable deliveries with electric vehicles in our branch at Contagem (Minas Gerais state), as well as to reverse packaging logistics with an strategic partner in Brazil. There are more than 50 branches in Brazil, where we have approximately 6 thousand employees, most of them highly qualified technicians in the markets, who are dedicated to the delivery of differentiated and complete product support in parts, services, contracts, and technology. One of our greatest achievements, from a human perspective, was the recognition obtained, in 2021, when we entered the great place to work (GPTW) ranking in Rio de Janeiro, among the best companies to work for. In 2022, we increased our relevance in the same ranking, as we were among the main ones, not only in Rio de Janeiro (4th position), but also in the countryside of São Paulo state (15th position).In conclusion, in our parts logistics structure we have achieved significant gains and we have, daily, taken significant qualitative leaps, focusing on important pillars such as people, processes, systems and, above all, always putting the safety of our employees and partners first. All in line with our business vision, always connected and up to date with the constant changes required by the market.Solutions:Drop Box: Automated Customer Parts PickupPartner: CliqRetireImplementation of a last mile delivery service using an electric motorcycle with semi-trailerPartner: BikeInLineVertical Automated Storage (17 Equipment's Applied 2021/2022 - $2MEuros Investments Partner: SSISchafer We are a company that always seeks to innovate and bring new proposals and solutions to our customers
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